Kanban Maturity Model: A map for organizational agility, resilience and reinvention

David J Anderson y Teodora Bozheva

ABOUT THE Kanban Maturity Model (KMM)

The KMM exists to drive the development of organizational culture and management practices that enable improving customer satisfaction, business resilience, and reinvention.

It provides a roadmap and guidance for the following:

  • Understand the organization's current maturity level in terms of cultural values, management practices and business outcomes
  • Introduce appropriate practices to consistently meet customer expectations in sustainable manner
  • Improve the predictability of projects and services
  • Balance the organization's demand and capability
  • Effectively avoid or solve challenges such as resistance to change, overreaching or not knowing how to progress further

"THE KMM IS DESIGNED TO DEVELOP THE AGILITY OF THE ORGANIZATION"

MATURITY LEVELS

GET AN OVERVIEW OF THE THREE PILLARS OF KMM AND THE EVOLUTIONARY CHANGE MODEL

CULTURE

Building the right organizational culture is key for the success of your journey. Start the evolution with heart Find out the values and cultural focus which motivate the development of organizational maturity. Select the appropriate practices that will help you build trust, social cohesion and innovation. Use this poster to get inspiring ides for driving cultural change.

BUSINESS OUTCOMES AND BENEFITS

This is your improvement gauge. Contemplate the benefits you will observe in your organization as an outcome of the integrated development of culture and management practices. Use your insights to describe your desired state and motivate evolutionary change.

MANAGED EVOLUTION

Successfully running an organizational change is not trivial. Avoid the risks on the road. Use the Evolutionary Change Model to protect safety, avoid resistance, overreaching and the false summit plateau.

PRACTICES

Run the engine of change. Identify the appropriate Kanban practices that will help your organization introduce and strengthen the service orientation, get better comprehension of customer expectations, deeper understanding of processes and achieve a smooth and sustainable pace of superior results. Practices make culture stay and enable business outcomes. Use the Transition practices to create the desire to evolve further. Apply the consolidation practices to solidify the achieved improvement.

KMM OVERVIEW

Use the KMM Overview poster to explain what the model brings to your organization in terms of culture, practices, and business outcomes, and to facilitate the definition of the right goals and engage the right people.

Get in touch with us for any question about KMM