Kanban is popular among organizations that seek more agility in their business, but find it difficult to adopt agile methods. This course is essential for all those who need to streamline the workflow of their projects, resources and service management.

In the KMP I course, you will be able to adopt workflow visualization practices to quickly identify and solve bottlenecks. With continuous management and improvement you can accelerate the development of products and services, reduce delivery time, optimize the use of resources, balance the demand and capacity of the team, reduce waste in the processes, increase quality, and strengthen the collaboration of the interested parties.

Learning objectives and benefits of the course

LKU CertifiedKanbanTraining

The main objective is to learn the basics of the Kanban method:

  • Understand and use kanban systems to manage work
  • Visualize different types of work
  • Understand the kinds of services
  • Design a kanban system
  • Workflow management
  • How to start with Kanban

The participants will have knowledge and experience in the following:

  • The key concepts of Kanban and its application in the particular context of the organization
  • Improve team performance by limiting work in progress (WIP) and reducing multitasking
  • Visualize current and pending work so that all stakeholders have visibility into current progress and impediments in the workflow
  • Define the rate of feedback and delivery that best suits the needs of customers and the ability of the team
  • Define service classes and use them to meet the variety of customer requests
  • Understand workflow management metrics

Main topics

  • Kanban system for the work of knowledge
  • Principles and practices of the Kanban method
  • Design of a kanban system
  • Classes of services and establish service level agreements
  • Systemic approach to implement kanban
  • Metrics for workflow management
  • Coordinate work with Kanban
  • Expansion of the ascending and descending workflow
Topics to be covered
  • Kanban system for knowledge work
  • Kanban method principles and practices
  • Design of a kanban system
  • Classes of services and establishing service level agreements
  • System Thinking Approach to Implementing Kanban
  • Metrics for workflow management
  • Coordinate work with Kanban
  • Extending workflow up- and downstream
What you will get
  • Two days of high quality training focussed on your needs
  • Course materials in electronic format (pdf format)
  • Kanban University (LKU) certificate of course completion*
  • Membership of Kanban University
  • For open courses: lunches and meals are included on both days of the training

* To become a “Certified Kanban Management Professional” you should attend the KMP II: Kanban Management Professional course as well.

Who should attend

This course is useful for anyone who wants to be successful in managing her work and involving her team-members in it.
In terms of roles:

  • Product development team members and Senior Managers
  • Service team members and Senior Managers
  • Team Leaders, Scrum Masters
  • Software developers and Testing professionals
  • Process Improvement Team members and Managers
  • Attendees are expected to have read “Kanban” by David J Anderson or “Kanban from the Inside” by Mike Burrows
  • We recommend that attendees have attended the Team Kanban Practitioner course
  • 2 days (8 hours/day)
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