The Kanban Maturity Model (KMM) is a map for developing business agility. It describes seven levels of organizational maturity using three pillars: Culture, Kanban Practices and Outcomes. In addition, it defines a model for driving the Evolutionary Change of an organization.

KMM is developed by David J. Anderson and Teodora Bozheva based on their 14 years of experience with Kanban and guiding organizational change initiatives in companies in different sectors around the world.

In this training you will learn KMM in depth and understand how to determine the maturity level of an organization. You will also know how to identify appropriate cultural values and Kanban practices to meet customer expectations and increase process efficiency, as well as how to introduce the culture of collaboration, customer orientation and continuous improvement.

Download the full course description here


  • Understand the four pillars of the Kanban Maturity Model in depth from its co-creator Teodora Bozheva
  • Know how to use the KMM to determine an organization's current maturity level in terms of observable behaviors, management practices, and business outcomes
  • Know how to define an evolution roadmap for an organization
  • Properly identify and implement Kanban practices that will help the organization to successfully meet customer expectations and business goals
  • Identify potential barriers to developing organization’s fitness-for-purpose and how to successfully overcome them
  • Know how to avoid the two main challenges for Kanban implementations: false summit plateau and overreaching
  • Learn from the experience of other organizations that have already used KMM
Sello Kanban University. Certified Kanban Training
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  • DAY 1
  • The Purpose of the KMM
  • Organizational Maturity Levels Overview
  • Fit-for-Purpose Organization Overview
  • Model Architecture
  • BBVA case study
  • DAY 2
  • KMM Evolutionary Change Model
  • Barriers to ML2
  • Barriers to ML3
  • Barriers to ML4
  • DAY 3
  • Culture Hacking
  • Decision Filters
  • Scaling Kanban Up To ML4
  • Tying it All Together


  • High quality training with Teodora Bozheva
  • Training materials in electronic format (pdf format)
  • Full kit: KMM posters in electronic format (pdf format)
  • Certificate attendance issued by Kanban University.
  • BONUS: Additional 1-hour workshop to start with your "KMM Action Plan in my company" (fourth day of class)

* To become «Certified Kanban Coaching Professional» you must also take the KCP: Kanban Coaching Practices training.

Who should attend the training?

This training is designated for everyone who wishes to gain a deeper understanding of the following topics:

  • How to define a realistic roadmap for developing organization’s agility based on a deep understanding of their current situation, organizational culture, management practices, and defined business purpose
  • How to evolve further their organization avoiding resistance to change
  • How to provide visibility in the status of work at all levels
  • How to manage dependencies between business units
  • How to meet customer expectations efficiently and sustainably
  • How to achieve predictability in the development of products and services
  • How to define an appropriate leadership approach and actions for successful improvement

In terms of roles, this training is appropriate for:

  • Kanban Management Professionals and Kanban Coaches
  • Agile coaches and practitioners
  • Leaders and organizational change agents
  • Project managers and Service managers interested in improving the delivery of their projects and services


"Kanban Management Professional (KMP)" certification by Kanban University

It is recommended to have read the book "Kanban Maturity Model: A map for organizational agility, resilience and reinvention" written by David J. Anderson and Teodora Bozheva

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3 days (in person training)

5 days (live online training)

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