Kanban System Design (KMP I)

Kanban is popular among organizations looking for increasinng the agility of their business, but find it difficult to adopt Agile methods. This training is essential for everyone who wants to improve the outcome of their projects and service by means of practices of managing the workflow with kanban systems.

Download the full course description here

LEARNING Objectives and benefits

  • Understand what is a kanban systems and how to use it to manage knowledge work
  • Learn to design a kanban system
  • Learn how to visualize different types of work
  • Understand how to define classes of service
  • Know how to manage a workflow
  • Know how to get started with Kanban
  • Know how to use the Kanban Maturity Model (KMM) to develop further the agility at organizational level
Logo Kanban University Certified Kanban Trainning

Participants will acquire knowledge and experience in:

  • Kanban principles and practices, and their application in professional services organizations
  • How to improve team performance by limiting work in progress (WIP) and reducing multitasking
  • How to visualize current and pending work so that all stakeholders can have instant visibility into the status of work and the blockers in the workflow
  • Define appropriate cadences for managing work at team level and end-to-end flow level
  • Define classes of service and use them to meet the variety of customer requests
  • Understand workflow management metrics
icono inforgrafías


  • Kanban system for knowledge work
  • Principles and practices of the Kanban method
  • System thinking approach to introducing Kanban (STATIK)
  • Designing a kanban system
  • Classes of services and establish service level agreements
  • Metrics for workflow management
  • Coordinating work with Kanban
  • Expanding upstream and downstream workflow
  • Overview of the Kanban Maturity Model


  • High quality training focused on your needs
  • Training materials in electronic format (pdf format)
  • Kanban Management Professional - I Certificate*
  • The e-book “Kanban: Successful Evolutionary Change for Your Technology Business" by David J. Anderson
  • PDUs according to number of PDUs (hours) by category: technical, leadership or strategic • KMP I (KSD) counts as 16 technical hours
  • Knowing what steps to do to develop further your professional career with Kanban as well as to improve your company's agility with KMM
  • BONUS 1-hour free coaching after the course with Teodora Bozheva

* To become "Certified Kanban Management Professional" you must also take the KMP II: Kanban Systems Improvement training.

Distintivo Kanban Management Professional

Who should attend the training?

This training is useful for everyone who wants to succeed in managing their projects and services and effectively involve their team members in it

In terms of roles:

  • Product development team managers and members
  • Service team managers and members
  • Team Leaders, Scrum Masters, Agile coaches, and practitioners
  • Managers and members and of Process Improvement Teams


It is recommended to read the book “Kanban" by David J. Anderson or "Kanban from the Inside" by Mike Burrows

icono duración


2 days (face-to-face training)

3 days (live online training)

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