Kanban SYSTEMS IMPROVEMENT (KMP II)

The Kanban Systems Improvement training introduces Kanban management at all levels of the organization. It gets ddeper into the usage of metrics, bottleneck resolution, and improving workflow efficiency.

Kanban allows you to make improvements in management and delivery of products and services to the customer without making drastic changes to the work practices, organizational structure, roles, responsibilities or positions.

This training introduces the Kanban principles of service management and organizational change management. In addition, it briefly introduces the Kanban Maturity Mode, so you will get an insight of how to use it to develop organizational agility in an evolutionary way.

Download the full course description here

LEARNING Objectives and benefits

Developing customer focus and service orientation in an organization
Learn how to manage work at all levels with Kanban, manage dependencies between teams, balance demand and capacity, and resolve bottlenecks
Learn how to lead organizational change through Kanban
Understand kanban patterns of organizational maturity and how to use them to develop agility at team level, project and service level, and business level

Participants will acquire knowledge and experience in:

How to use Kanban to manage projects and services at all levels in an organization
How to manage multiple kanban systems and dependencies between them
Workflow management metrics
Metrics for managing service that meet customer expectations
Service management metrics that are based on customer expectations
Key ideas for developing business agility
How to achieve sustainable development of services and products that meet customer expectations

TRAINING PROGRAM

Replenishment meeting
Kanban Meeting
Delivery planning meeting
Risk review
Service Delivery Review
Service Request Review
Operations Review

Develop service orientation in an organization
How asymmetrical commitments work
Workflow management metrics
Managing bottlenecks in the workflow
Managing organizational change with Kanban
Kanban Litmus Test to direct and evaluate organizational improvement
Brief introduction to the Kanban Maturity Model (KMM)

What WILL you get?

High quality training focused on your needs
Training materials in electronic format (pdf format)
Kanban Management Professional - II Certificate*
PDUs according to number of PDUs (hours) by category: technical, leadership or strategic • KMP II (KSI) counts as 12 technical hours and 4 hours leadership
Knowledge of the next steps for you to advance your professional career with Kanban as well as in the development of your company's agility with KMM
BONUS: Additional 1-hour workshop about "How to start with Kanban in my company" (fourth day of class)

* To become "Certified Kanban Management Professional you must also take the KMP I: Kanban System Design training.

Who should attend the training?

This training is useful for anyone who:

In terms of roles:

Prerequisites

It is expected to have taken the “KMP I: Kanban System Design” training

It is recommended to read the book “Kanban" by David J. Anderson or "Kanban from the Inside" by Mike Burrows before the class

Duration

2 días (face-to-face training)

3 días (live online training)

Kanban SYSTEMS IMPROVEMENT (KMP II)

LEARNING Objectives and benefits

Participants will acquire knowledge and experience in:

TRAINING PROGRAM

What WILL you get?

Who should attend the training?

Prerequisites

Duration

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Events

Project and Portfolio Management with Kanban and Kanbanize

Gestión de proyectos y portfolio con Kanban y Kanbanize

Kanban System Design (KMP I)

Kanban Systems Improvement (KMP II)

Gestión de proyectos y portfolio con Kanban y Kanbanize

Project and Portfolio Management with Kanban and Kanbanize

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